Hey, You Got Mail!

Frequently Asked Questions

TL;DR?

$2 from you = 1 card to a person you care about, and 1 card for the seniors staying in our partner nursing homes.

Due to current COVID-19 measures, it's difficult for family and friends to visit their loved ones staying in nursing homes. These seniors may end up feeling lonely and socially isolated. We hope these cards will be able to spark a moment of joy to brighten up their day!

Our initiative offers you the opportunity to spread good vibes beyond your friend group. For the $2 used to purchase and send a card, you will empower us to send 1 more card to each senior staying in nursing homes. In addition, donations of any amount will enable us to send cards to more seniors 🙂

 

It's always nice to receive physical mail send with thought, especially so for the seniors at our partner nursing homes since their interaction with family/friends is very limited in this time.

No worries, we provide cards in Chinese, Malay and Tamil to cater to every senior!

Volunteering

You can volunteer with us! Our team is always looking to expand our volunteer base. Activities include making cards with other volunteers, or contributing your skills such as designing, drawing or dancing! Click here to learn more and sign up to be a volunteer with us!

Due to the high volume of sign-ups, it takes awhile for us to process each application! We usually process volunteer applications once a month.

As Telegram is our main medium for volunteer announcements, please download Telegram and send us your telegram username e.g @herberthygm. It is difficult for us to coordinate on other platforms, we hope you understand!

Drop us an email with your ideas at heyyougotmail2020@gmail.com! This is to ensure that your proposals do not get lost in our sea of instagram/facebook DMs 🙂

As we are not an official non-profit organization (we are just a project), we do not offer CIP hours. However, we will update on a case-by-case basis as partner beneficiaries may choose to offer hours depending on the nature of the project.

Mailing

Yes! In submitting our form, we require you to agree to the PDPA clause - all information will strictly be kept confidential and secure. For more information you may refer to our Privacy Policy.

We use SingPost normal mail to mail out the cards to your loved ones, while standard mailing duration applies, it may take longer for your card to arrive.

Privacy

Yes! In submitting our form, we require you to agree to the PDPA clause - all information will strictly be kept confidential and secure. For more information you may refer to our Privacy Policy.

Payment/Donations

Hey, You Got Mail! is 100% non-profit. The $2 paid covers the cost of your card and mailing. For every card you purchase, we will be using the remaining proceeds to send 1 more card to each senior at our partner nursing homes!

You can volunteer with us! Our team is always looking to expand our volunteer base. Activities include making cards with other volunteers, or contributing your skills such as designing, drawing or dancing! Click here to learn more and sign up to be a volunteer with us!

All donations and remaining proceeds are mainly used for card-making but starting from 22nd December 2020, any incoming proceeds will also be used for other upcoming side projects that we are currently working on as we seek to further expand our project beyond just card-making!

 

As much as possible, we will still honour the 1+1 card sending mentioned in our previous FAQ on 25 June 2020; 2$ for a card purchased for your loved ones → remaining proceeds will be sent to another senior in our partner beneficiaries

As we manually process all payments/donations, it will take around a week for your confirmation email. Till then, please be patient with us!