How does this project benefit the recipients?
Due to current COVID-19 measures, it's difficult for family and friends to visit their loved ones staying in nursing homes. These seniors may end up feeling lonely and socially isolated. We hope these cards will be able to spark a moment of joy to brighten up their day!
I can just write my own letter and send it out to my friends, what is the difference between doing this myself vs supporting this project?
Our initiative offers you the opportunity to spread good vibes beyond your friend group. For the $2 used to purchase and send a card, you will empower us to send 1 more card to each senior staying in nursing homes. In addition, donations of any amount will enable us to send cards to more seniors 🙂
It's always nice to receive physical mail send with thought, especially so for the seniors at our partner nursing homes since their interaction with family/friends is very limited in this time.
What if the seniors cannot read the cards in English?
No worries, we provide cards in Chinese, Malay and Tamil to cater to every senior!
Volunteering.
How else can I help other than purchasing cards and donating?
You can volunteer with us! Our team is always looking to expand our volunteer base. Activities include making cards with other volunteers, or contributing your skills such as designing, drawing or dancing! Click here to learn more and sign up to be a volunteer with us!
I signed up as a volunteer but its been a while and I have not received any news, when will you get back to me?
Due to the high volume of sign-ups, it takes awhile for us to process each application! We usually process volunteer applications once a month.
I do not have a Telegram handle. How will you contact me?
As Telegram is our main medium for volunteer announcements, please download Telegram and send us your telegram username e.g @herberthygm. It is difficult for us to coordinate on other platforms, we hope you understand!
How do I get VIA hours from volunteering with HYGM?
First, please seek approval from your teacher-in-charge that volunteering at HYGM! is a VIA activity that aligns with your school. We would like to clarify that HYGM! is NOT a charity organization. We are a non-profit ground up initiative. While we are able to provide an official documentation of your VIA hours spent volunteering with us, it is ultimately the school’s decision to approve this documentation.Â
In addition, if there are any school forms that require our comments/feedback for your VIA submission, please hand it to us during our volunteer sessions.
How do I get this official documentation under HYGM?
You may claim your VIA hours in the form of a Volunteer Certificate by filling in the form at this link.
You will receive a soft copy certificate which you may use as Official Documentation of your VIA hours.
I have previously volunteered at HYGM! before the VIA forms were rolled out on 27th March 2021. Will I be able to claim my hours from the previous months?
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Would it be possible if I could engage with you on my school VIA project?
Yes. Please send us an email at [email protected] on your proposal and we will view accordingly. Do make sure that you have your school’s approval first before approaching us.
Find more details about Collaborations with Hey, You Got Mail! here
Mailing.
Is it safe to disclose the address of my recipient?
Yes! In submitting our form, we require you to agree to the PDPA clause - all information will strictly be kept confidential and secure.
For more information you may refer to our Privacy Policy.
How long does it take for the card to reach my recipient?
We use SingPost normal mail to mail out the cards to your loved ones, while standard mailing duration applies, it may take longer for your card to arrive.
Privacy.
Is it safe to disclose the address of my recipient?
Yes! In submitting our form, we require you to agree to the PDPA clause - all information will strictly be kept confidential and secure.
For more information you may refer to our Privacy Policy.
Payment/Donations.
What does my $2 go towards?
Hey, You Got Mail! is 100% non-profit. The $2 paid covers the cost of your card and mailing. For every card you purchase, we will be using the remaining proceeds to send 1 more card to our elderly beneficiaries.
How else can I help other than purchasing cards and donating?
You can volunteer with us! Our team is always looking to expand our volunteer base. Activities include making cards with other volunteers, or contributing your skills such as designing, drawing or dancing! Click here to learn more and sign up to be a volunteer with us!
What are the purchases/donations used for?
All donations and remaining proceeds are mainly used for card-making but starting from 22nd December 2020, any incoming proceeds will also be used for other upcoming side projects that we are currently working on as we seek to further expand our project beyond just card-making!
As much as possible, we will still honour the 1+1 card sending mentioned in our previous FAQ on 25 June 2020; 2$ for a card purchased for your loved ones → remaining proceeds will be sent to another senior in our partner beneficiaries
I paid for a card/made a donation. When will I receive a confirmation email?
As we manually process all payments/donations, it will take around a week for your confirmation email. Till then, please be patient with us!